Handheld Sales Order Processing

Handheld Sales Order Processing

Sales opportunities can be maximised if your field sales staff have full and up to date product availability and customer information to hand when they are visiting clients or away from the office.

The efficient and prompt processing and management of sales orders is vital to customer relations, business growth and cash flow.

The APH remote sales order processing solution

The APH remote sales order processing system is an easy to use package that provides a simple, fast and accurate sales order solution for your mobile staff. It supports the entire sales order process by interacting and validating with your existing back office or ERP system.

Designed to interact seamlessly with all the leading accounting packages, it enables your mobile staff to have immediate access to the most up to date information stored on your office-based system.

Features

• Allows your mobile staff to take orders at customer sites or exhibitions, based on the current stock situation, and send them directly to your office-based system via the Internet and a mobile phone connection
• Enables quotes and photo quotes to be generated and printed locally, or to be emailed to the client
• Enables quotes to be amended if necessary and converted to orders
• Access to client order history and replication of previous orders
• Credit control detail available on handheld, including current balance and outstanding amount
• Set up new client details or address details for transmission to the back office
• Supports customer specific pricing, special offers, discounting and quantity break pricing
• Operates in ‘show mode’, allowing local control over stock availability levels
• Analysis of sales calls, including ‘no sale calls'
• Comprehensive reporting on product and customer sale

Benefits

• Reduces the time spent on manually entering orders taken onsite
• Eradicates mistakes made when re-keying these orders
• Provides your sales and delivery staff with up to the minute information on product availability enabling them to be more effective in their daily business
• Improves cash flow by getting orders into the business faster
• Prevents sales to overdue accounts or bad credit risk
• Provides a clear understanding of sales and client profitability, enabling action to improve business profitability
• Promotes profitability and reduces business costs

The solution runs on all PDA's that support the Microsoft Windows Mobile operating system, providing ready access to Microsoft applications including email and Outlook. The easy to use and intuitive interface ensures that all staff can be up and running quickly, without the need for extensive training.

Whilst providing a comprehensive solution for your business, APH recognise that every business is unique and has its own business processes to provide its competitive edge. Accordingly the solution can be configured to meet your specific ways of working, so just contact us for a discussion about how APH can meet your specific business needs.